Contact us

Whether you’re a customer, job seeker, health professional or a journalist you’ll find the right number or email address to contact us below.
If you are looking for contacts within a specific country or market, you can search for specific contacts through our worldwide contact information.

Please note, we cannot respond to questions about general medical information or questions regarding your personal medical condition. If you have questions about a specific medical condition, please consult a healthcare professional.

GSK Hong Kong

23/F, Tower 6, The Gateway 9 Canton Road, Tsimshatsui, Kowloon, Hong Kong

Tel: +852 3189 8989

Fax: +852 3189 8931

GSK Macau

Avenida Infante D. Henrique, no.43-53A, Edf. Macau Square 21 amdar C, Macau

Tel: +853 2871 5569

Fax: +853 2871 5987

GSK Customer Service Team (for healthcare professionals enquiring prescription medicines and vaccines only)

Tel: +852 3622 5422

Adverse event reporting

Tel: +852 3189 8989  (Hong Kong)

Tel: +853 2871 5569  (Macau)


* An adverse event (AE) is any unfavourable and unintended sign (including an abnormal laboratory finding, for example), symptom, or disease temporally associated with the use of a medicinal product, whether or not considered related to the medicinal product