Whether you’re a customer, job seeker, health professional or a journalist you’ll find the right number or email address to contact us below.
If you are looking for contacts within a specific country or market, you can search for specific contacts through our worldwide contact information.
Please note, we cannot respond to questions about general medical information or questions regarding your personal medical condition. If you have questions about a specific medical condition, please consult a healthcare professional.
GSK Hong Kong
Tel: +852 3189 8989
Fax: +852 3189 8931
Tel: +853 2871 5569
Fax: +853 2871 5987
GSK Customer Service Team (for healthcare professionals enquiring prescription medicines and vaccines only)
Tel: +852 3622 5422
Adverse event reporting
Tel: +852 9046 2498 (Hong Kong)
Tel: +853 63667071 (Macau)
* An adverse event (AE) is any unfavourable and unintended sign (including an abnormal laboratory finding, for example), symptom, or disease temporally associated with the use of a medicinal product, whether or not considered related to the medicinal product